What does the privacy policy cover?

This privacy policy applies to the information obtained by us through your use of leavingholidays.ie’s site and services as described in this policy.

In this document and when it comes to your personal data we will always talk your language, avoid nonsense, and have no surprises.

What information we collect

Browsing leavingholidays.ie

As you browse and take actions on leavingholidays.ie we automatically collect certain information. Some of this information is collected by our technical systems and some is directly given to us by you. leavingholidays.ie uses cookies and code which is embedded in our systems to gather and record certain data regarding your visit to the site, such as:

We use all this for statistical information and log data. This may include aggregated number of visits to certain pages on the site (e.g. the home page), the pages you viewed and activities you carried out during your visit, the date and time of your visit, the duration of an individual page view, and/or the paths taken by visitors through the site.

Creating an account

When you make a booking on leavingholidays.ie we will provide you with a Manage My Holiday profile. We will keep data directly provided by you for as long as you are registered with us so that we can then use it to identify you by your Manage My Holiday profile. This is in order to to offer you a personalized, relevant experience on leavingholidays.ie.

If you are logged in on leavingholidays.ie when browsing, a cookie on your device will also identify you, and record and associate non-personally identifiable usage information and log data with your account.


In order to book a holiday with leavingholidays.ie, you need to provide us with certain information. The data you provide includes

We will record the full details of the completed order in our systems until such point as you request we delete it or we are lawfully required to do so. We do this so we can (a) fulfil your booking, (b) add it to your booking history and have a record of your purchases in order to deal with any queries you may have or post booking processes or complaints, and (c) include it within the financial records of our business transactions.

If you contact our holiday support team for any reason we will record the contact and collect all applicable information relating to the contact. We will keep and use this to help us categorise your specific question, respond to it, and, if applicable, investigate, deal with and resolve any issue or incident until such point as you request we delete it or we are lawfully required to do so. We do this so we have a history of all of our communications with you, any issues you may have had with us, and what we did to resolve those issues or incidents, which we can then use to ensure that we deal with any further contacts appropriately.

How we use your information

We use, process, and store your Information as necessary to perform our contract with you and for our legitimate business interests.

Providing our service

We often need to use lots of different types of information or data collectively in order for leavingholidays.ie to work and in order to be able to provide the services to you.

Primarily we use the information we collect


We collect information from you for a number of different purposes, which we want you to understand.

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.

We use cookies when you visit our site. leavingholidays.ie and our marketing partners, affiliates, and analytics or service providers use cookies to ensure everyone who uses leavingholidays.ie and our services has the best possible experience. For example we use cookies to enable us to hold session information as you navigate from page to page within the Site, improve your experience, and track and analyze usage and other statistical information.

There are four main types of cookies. Here’s how and why we use them.

Site functionality cookies

These cookies allow you to navigate the site and use our features, such as “Add to favorites”. Without these cookies we cannot provide many services that you need.

Site analytics cookies

These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your search and booking experience. These cookies track information about your visits and usage of leavingholidays.ie so that we can make improvements and report our performance. For example, we might use analytics cookies to analyse visitor and user behavior so as to provide more relevant content or suggest certain activities. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. Google Analytics is the main technology we currently use in this regard. To learn more about Google Analytics and your privacy, visit the “How Google uses data when you use our partners’ sites or apps” page at www.google.com/policies/privacy/partners/. To opt out of being tracked by Google Analytics when using our website, visit http://tools.google.com/dlpage/gaoptout.

Customer preference cookies

When you are browsing or booking on leavingholidays.ie, these cookies will remember your preferences (like recent searches), so we can make your experience as seamless as possible, and more personal to you. During your visit to leavingholidays.ie, or while you use our services, cookies are used to remember information you have entered or choices you make (such as your username or your location). They also store your preferences when personalizing the site to optimize your use of leavingholidays.ie (for example, prefill search boxes with your most recent search). These preferences are remembered through the use of persistent cookies, and the next time you visit the site you will not have to set them again.

Targeting or advertising cookies

These cookies are used to deliver ads relevant to you on leavingholidays.ie and across the web. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.These third-party Cookies are placed by third-party advertising platforms or networks in order to deliver ads and track ad performance, or enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral tracking” or “targeted” advertising) on leavingholidays.ie. They may subsequently use information about your visit to target you with advertising that you may be interested in on leavingholidays.ie and other websites.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Further information about cookies can be found at https://www.dataprotection.ie/docs/Cookies/1416.htm  

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete leavingholidays.ie user experience that we pride ourselves on providing our customers.

Opting out and unsubscribing

You decide what and how you hear from us. You have the right to withdraw consent to processing for marketing purposes at any time. The easiest way to unsubscribe from emails is to click the unsubscribe option at the bottom of every marketing email. You may also email info@leavingholidays.ie with the subject line “opt out” and let us know what level of marketing activity you would like to opt out of.

What rights do I have, and how can I exercise them?

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete personal data we process through your use of leavingholidays.ie. If you’re a user based in the EEA, you can:

To exercise any of these rights, please contact us at info@clickango.com or by mail to leavingholidays.ie, 27-32 Talbot St, Dublin 1, Ireland

We never sell personal data

We will never sell your personal data to any third party.

We disclose personal data to third parties when required to to complete your contract with us. We also use service providers for specific services and functions, including email communication, customer support services, and analytics. These service providers may only access, process, or store personal data pursuant to our instructions and to perform their duties to us.

Updating this Policy

If there are any material changes to this policy, you will be notified by the posting of a prominent notice on our site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the site and/or services constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to leavingholidays.ie.